Personal Info
| Customer Relationship Management| Service Industry| 9year(s) | Master | Oceania-Australia | Update Date 2008-08-06 |
|
Name： ****** 此简历是高级人才简历，请点击下方按钮发邮件联系。
邮件中请注明本简历的ID号：3680。 Gender：male Date of Birth：03/1974 HuKou：Dongcheng District Nationality：Han Chinese Political Background：Party members Contact： |
 |
Self Assessment & Objective
| Self Assessment： |
I'm a self-motivated individule who always takes ownership of his work. My work experiences include 3 years retail banking and 6 years account management/sales experience in commercial credit and leasing (Motor Vehicle Industry). Dealing with all kind of people and solving problems for them is what I enjoy the most. |
|---|
Job Target
|
|
Working Experience
| Experience1 | |
|---|---|
| Company Name： | ****** |
| Work Date： | 12/2002—08/2008 |
| Job Title： | Account Manager |
| Location： | Silver Water, NSW, Australia |
| Responsibilities： |
- Manage a corporate customer portfolio - Maintain the highest service standard - Pivot other dept in solving problems that customers may have - Increase sales volum to a pre-set target, (our services incl asset backed short term finance, equipment leasing, non-secured facilities, etc.) - Provide off-balance sheet info and insights to credit analysts. |
| Experience2 | |
|---|---|
| Company Name： | ****** |
| Work Date： | 08/1996—11/2000 |
| Job Title： | Customer Service Representative |
| Location： | Beijing, China |
| Responsibilities： |
- Manage High-value credit card accounts - Provide responsive and individualised service - Cross sell travelers cheque, insurance, and other retails products - Organise client functions and events |
| Experience3 | |
|---|---|
| Work Date： | — |
Education
Education1
| Time education： | 10/10/2000—10/10/2000 |
|---|---|
| School： | University Of Wollongong |
| Degree： | Master |
| Specialty： | Business Administration.Accounting |
| Description： | The Master of Professional Accounting (MPA) is for graduates who have a degree in disciplines like finance, business and banking. It explores a broad range of the theoretical and practical issues including accounting, finance, law and economics. The MPA is recognised by CPA Australia and the Institute of Chartered Accountants (ICAA). |
Education2
| Time education： | 10/10/2000—10/10/2000 |
|---|---|
| School： | China's Renmin University |
| Degree： | Bachelor |
| Specialty： | Business Administration.Finance |
| Description： | This Bachelor of Finance degree course provides a comprehensive appreciation of Economics, Corporate Finace, Treasury, Banking, Stock Trading and Statistics. |
Education3
| Time education： | — |
|---|
Language
| Grade of English： | |
|---|---|
| Oral English： | not participate |
| Spoken Level： | Fluent |
| Chinese MandarinLevel | Mother tongue |
| EnglishLevel | Fluent |
| Description Language： | ||
|---|---|---|