Personal Info
| Customer Service Manager/Director| Automobile/Motorbike (Manufacture/Maintenance/Sales/Services)| 8year(s) | Master | Europe-United Kingdom | Update Date 2008-08-19 |
|
Name： ****** 此简历是高级人才简历，请点击下方按钮发邮件联系。
邮件中请注明本简历的ID号：3788。 Gender：male Date of Birth：08/1976 HuKou：Daqing Nationality：China Nationality：Han Chinese Political Background：Other Contact： |
 |
Self Assessment & Objective
| Self Assessment： | Highly educated in automotive engineering plus over 8 years relevant work experience in the automotive industry. Automatic, hardworking and enjoying a challenging work with a great enterprise. |
|---|
Job Target
|
|
Working Experience
| Experience1 | |
|---|---|
| Company Name： | ****** |
| Work Date： | 02/2004—06/2006 |
| Job Title： | manager |
| Location： | Hei LongJiang |
| Responsibilities： |
. Financal budget . Cost control and quality control . Customers and suppliers manage |
| Experience2 | |
|---|---|
| Company Name： | ****** |
| Work Date： | 01/2000—02/2004 |
| Job Title： | technical supervisor and Service Manager |
| Location： | Hei LongJiang |
| Responsibilities： |
. Customer reception and dealing with complaints . Efficient fixing process control . Technical support and supervise |
| Experience3 | |
|---|---|
| Company Name： | ****** |
| Work Date： | 01/1998—01/2000 |
| Job Title： | Motor repair technician |
| Location： | Hei LongJiang |
| Responsibilities： |
. vehicle faults diagnosis and repair |
Education
Education1
| Time education： | 10/10/2000—10/10/2000 |
|---|---|
| School： | Brunel Univesity |
| Degree： | Master |
| Specialty： | Machinery.Mechanic Design/Manufacture & Automation |
| Description： | Main Modules: • Racing Team Management and Vehicle Testing • Advance Vehicle Dynamics and IC Engines • Racing Vehicle Design and Performance • Research Methodology and Innovation • Racing Legislation, Finance and Sponsorship Major Project: 2007 Brunel Student Formula racing car Completed design, testing, manufacture and assembly of the power-train system |
Education2
| Time education： | 10/10/2000—10/10/2000 |
|---|---|
| School： | Tsinghua University |
| Degree： | Bachelor |
| Specialty： | Machinery.Mechanic Design/Manufacture & Automation |
| Description： | Main modules: • Engineering Mechanics and Engineering Drawing • Automobile Manufacturing Technology • Design and Calculation of Automobile • Performance Testing and Experiment of Automobile • Design materials |
Language
| Grade of English： | |
|---|---|
| Oral English： | IELTS |
| Spoken Level： | Fluent |
| EnglishLevel | Fluent |
| Chinese MandarinLevel | Mother tongue |
| Description Language： | ||
|---|---|---|
Skills & Specialty
Technical engineering skills:
•Experienced in vehicle malfunction diagnosis, with excellent fixing skills
•Design skills and experience of using Finite Element Software ABAQUS, Altair Hypermesh
•Experience of using: AutoCAD, Solid-Works
•Knowledge of Microsoft Office, including Word, Excel, PowerPoint
Communication skills:
•Experienced in managing customer reception and dealing effectively with complaints
•Efficient supplier and customer negotiation skills
•Strong communication ability covering people at various levels
Teamwork and management:
•Able to cooperation well and work in teams with colleagues and partners
•Skills and experience of management in finance, human resources and service delivery
•Cost and quality control skills